PRIVACY POLICY 

 

Last updated 16th October 2024

 

 

 

This privacy notice for So Sensory - Sensory Room Creative Solutions (‘we’, ‘us’, or ‘our’), describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our (‘Services’) including when you:

 

• Visit our website at www.sensory.com, or any other application of our links to this privacy notice.

 

• Download and use our mobile application (www.sosensory.com) or any other application of ours that links to this privacy notice.

 

• Use Sensory Room Creative Solutions to design and installation of bespoke furniture and equipment to deliver a bespoke century room package.

 

• Engage with us in other relative ways, including any sales marketing or events.

 

 

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please email us at  info@sosensory.com 

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SUMMARY OF KEY POINTS 

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What personal information do we process?  When you visit us, use, or navigate our services, we might process personal information depending on how you interact with us and services, the choices you make, and the product and features you use. (see personal information you disclose to us).

 

Do we process any sensitive personal information?  Some of the information may be considered special or sensitive in certain jurisdictions for example your racial or ethnic origins sexual orientation and religious beliefs we do not process sensitive personal information.

 

Do we collect any information from third parties? We do not collect any information from third parties.

 

How do we process your information? We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. (see how we process your information).

 

In what situations and with which parties do we share personal information?  We may share information and specific situations and with specific parties. (see when and with whom we share your personal information).

 

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. (see your privacy rights).

 

How do you exercise your rights? The easiest way to exercise your rights is by contacting us via email at info@sosensory.com we will consider an act upon any request in accordance with applicable data protection laws.

 

 

1.  WHAT INFORMATION DO WE COLLECT?

 

Personal information you disclose to us

 

In short:  We collect personal information that you provide to us.

 

We collect personal information that you involuntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us.

 

Personal information provided by you. The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The person information we collect may include the following.

 

• Names

• Email address

• Phone numbers

• Contact preferences

• Job title

• Organisation

 

 

Sensitive information. We do not process sensitive information.

 

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

 

 

2. HOW DO WE PROCESS YOUR INFORMATION?

 

In short:  We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

 

We process your personal information for a variety of reasons, depending on how you interact with our Services, including

 

• To save or protect an individual’s vital interest.  We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

 

 

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

 

In short:  We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil or contractual obligations, to protect your rights, or fulfilment business interests.

 

The General Data Protection Regulation (GDPR) and UK GDPR requires to explain the valid legal basis we rely on in order to process your personal information. As such, we may rely on the following legal basis to process your personal information:

 

• Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

 

• Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as corporate with a law enforcement body or regulatory agency, exercise or defend or legal rights, or disclose your information as evidence in litigation in which we are involved.

 

• Vital interests. we might process your information where we believe it is necessary to protect your vital interests or the vital interests of a third-party such as situations involving potential threats to the safety of a person.

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4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

 

In short:  We may share information in specific situations described in this section and/or with the following third parties

 

We may need to share your personal information in the following situation

 

• Business Transfers. We may share or transfer your information in connection with, or during negotiations off, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

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5. DO WE USE COOKIES AND OTHET TRACKING TECHNOLOGIES?

 

In short: We may use cookies and other tracking technologies to collect and store your information.

 

We may use cookies and similar tracking technologies (beacons and pixels) to gather information when you interact with our services. Some online tracking technologies help us maintain security of our services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

 

We also permit third parties and service providers to use online tracking techniques on our service for analytic and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our services or on other websites.

 

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

 

 

6. HOW LONG DO WE KEEP YOUR INFORMATION?

 

In Short: We keep your information for as long as necessary to fulfil the purpose outlined in this privacy notice unless otherwise required by law.

 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

 

When we have no ongoing legitimate business needs to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolated from any further processing until deletion is possible.

 

 

7. DO WE COLLECT INFORMATION FROM MINORS?

 

In short: We do not knowingly collect data from or market to 2 children under 18 years of age.

 

We do not knowingly collect, solicit data from, or market to children under the 18 years of age, nor do we knowingly sell such personal information. By using the services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependence use of the services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data, we may have collected from children under age 18, please contact us at info@sosensory.com

 

 

8. WHAT ARE YOUR PRIVACY RIGHTS?

 

In short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

 

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us via email at info@sosensory.com.

 

We will consider an act upon any request in accordance with applicable data protection laws.

 

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State Data Protection Authority or UK Data Protection Authority.

 

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

 

With drawing consent:  If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us via email at info@sosensory.com

 

 

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent

 

Cookies and similar technologies:   Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our services.

 

If you have any questions or comments about your privacy rights, you may email us at info@sensory.com.

 

 

9. CONTROLS FOR DO-NOT-TRACK FEATURES

 

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.  At this stage, no uniform technologies standard for recognising and implementing DNT signals has been finalised.  As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.  If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

 

 

10. DO WE MAKE UPDATES TO THIS NOTICE?

 

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

 

We may update this privacy notice from time to time. The updated version will be indicated by an updated ‘Revised’ date at the top of this privacy notice.  If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

 

 

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

 

If you have any questions or comments about this notice, you may email us at info@sensory.com

 

 

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 

You have the right to request access to the person information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.  These rights may be limited in some circumstances by applicable law. To request, to review, update, or delete your personal information. Please email us at info@sosensory.com.